Privacy Policy

1st June 2024

Our Promise to You

This page tells you how Princes Dock Digital (that's us, based at 12 Princes Dock, Liverpool L3 1DL) collects, uses, and protects your information. We take your privacy seriously and aim to be clear about what we do with your data. By using our website or getting in touch, you're agreeing to what's written here. If anything's not clear, just ask.

What Information We Collect

When you visit our site or contact us, we might collect a few bits of information. This usually includes your name, email address, phone number, and company name if you provide them in our contact form. We also automatically gather some basic stuff about how you use our website, like which pages you look at and for how long. This helps us make the site better for everyone. We don't collect anything we don't need.

How We Use Your Information

We use the information we collect to do a few things: reply to your questions and messages, provide you with the marketing and sales funnel services you've asked for, improve our website, and keep our records straight. If you've opted in, we might also send you occasional updates about our services that we think might be useful for your business. We won't use your data for anything unexpected.

Who We Share Your Information With

We won't sell your personal data to anyone. We might share it with trusted third-party services that help us run our business (like our website hosting provider or email service, for example). These partners are required to keep your information safe and only use it for the purpose we've asked them to. We'd only share your data without your explicit permission if we were legally required to by UK law.

Keeping Your Information Safe

We work hard to keep your information safe from prying eyes. We use security measures like encrypted connections for our website and make sure our internal systems are protected. While we do our best, remember that no system is 100% foolproof online. We review our security regularly to make sure it's up to scratch.

Your Rights Over Your Data

You've got rights when it comes to your personal information. You can ask to see what data we hold about you. You can also ask us to correct any mistakes, or even delete your data completely (unless we have a legal reason to keep it). Just get in touch with us using the details below, and we'll help you out.

Cookies

Our website uses 'cookies'. These are small files stored on your computer that help the website remember things about you, like your preferences or what you've looked at before. They help us make your visit smoother. You can usually turn cookies off in your browser settings if you don't want them, but some parts of our site might not work as well.

Changes to This Policy

We might update this Privacy Policy from time to time. When we do, we'll change the 'Updated' date at the top of the page. We recommend checking back now and then to make sure you're happy with how we handle your information. If there are big changes, we'll try to let you know directly.

How to Get in Touch

Got any questions or concerns about this policy? Or want to exercise your rights regarding your data? Don't hesitate to get in touch. You can reach us at [email protected] or give us a ring on +44 151 496 0557. Our address is 12 Princes Dock, Liverpool L3 1DL, UK.